Personal data collected in the context of the website are processed by DPIA for the following purposes:
Commercial prospecting :
- Answering your general questions
- Taking your request into account Ensuring its processing and follow-up
- To send you commercial communications about our products and services, unless you object.
- Carry out audience analysis, statistics, etc.
Customer Support :
- Quote request
- Delivery, Order and Account Information
- Product number not found
- Tariff problem
- Problem with the use of the site
- Suggestion for improvement of the site
Online sale :
- Manage your customer account
- Manage your shopping cart
- Ensure the follow-up and delivery of your order
- Conduct audience analysis, statistics, etc.
- To send you commercial communications about our products and services, unless you oppose it
Management of our website :
- Diagnose problems and improve the management of our site
Personal data is thus processed to enable us to satisfy orders placed or to satisfy the legitimate interest of DPIA, to make you appreciate its products and services through its website and its commercial offers, to know you better, to understand your needs and meet them and thus build your loyalty. These data are intended for the DPIA company only.
Duration of storage in the DPIA.FR website :
- 3 years for data collected for prospecting or support purposes
- 10 years for data collected for sales purposes
- The time necessary to achieve the purpose for which we hold this data, to meet your needs or to fulfil our legal obligations.
We do not offer or sell your personal data to third parties.
The personal data that you communicate to DPIA may also be processed on our behalf by service providers and contractual partners who provide us with e-mailing, postal mailing and website management solutions.
The DPIA site uses services offered by third parties. These functionalities use cookies directly deposited by these services.
During your first visit to the DPIA site, a banner informs you of the presence of these cookies.
You have the right to access, modify and oppose data concerning you.
To exercise this right, please contact DPIA 2-12 allée Marconi 26000 Valence
